Terms of Service
Last Updated: 6 Feb 2025
1. Introduction
Welcome to Pikola.AI. These Terms and Conditions govern your use of our services, including our speech-to-text and audio processing solutions. By accessing or using our platform, you agree to be bound by these terms. If you do not agree, please do not use our services.
This Agreement constitutes a legally binding contract between you and Pikola.AI, governing your access to and use of our website, services, and software. Your use of the services is also governed by our Privacy Policy, which outlines how we collect, process, and store data.
2. Definitions
Service: Refers to Pikola.AI's speech-to-text and audio processing platform, including all related APIs, software, and tools.
User: Refers to any individual or entity accessing Pikola.AI's services.
Subscription: Refers to the paid plans required to access premium features of Pikola.AI.
Content: Refers to any data, text, images, files, or other materials uploaded to the platform.
3. User Responsibilities
Users of Pikola.AI agree to:
- Use the services only for their intended purposes
- Maintain the security and confidentiality of their account credentials
- Refrain from sharing their account with others or allowing unauthorized access
- Not misuse the services or engage in activities that violate laws
- Adhere to applicable local and international laws while using the services
- Ensure proper rights to upload and process any data through Pikola.AI
4. Data Privacy and Security
Pikola.AI takes data privacy and security seriously. Users acknowledge and agree that:
- Pikola.AI retains user login information for three months after deactivation
- Audio files and processed records are stored for one month before automatic deletion
- Users requesting access to data older than one month may require additional authentication
- Pikola.AI does not sell or share user data for commercial gain
- While we implement strict security protocols, we are not liable for unauthorized access
5. Acceptable Use Policy
Users agree not to misuse Pikola.AI, including but not limited to:
- Uploading, processing, or storing illegal, offensive, or harmful content
- Attempting to hack, disrupt, or interfere with Pikola.AI's infrastructure
- Using the platform for fraudulent, deceptive, or misleading activities
- Violating intellectual property rights
- Engaging in automated scraping or data extraction methods
6. Payment Terms
- Pikola.AI operates on a subscription model with billing cycles as specified during signup
- Users will be notified in advance of any changes to subscription plans
- No refunds will be provided once a payment has been processed
- Payments are securely processed via Stripe Atlas
- Users are responsible for any applicable taxes
7. Intellectual Property Rights
- Pikola.AI and its services are the exclusive property of Pikola.ai
- Users do not acquire ownership of any intellectual property by using our services
- Users are prohibited from using Pikola.AI's intellectual property for commercial purposes without written consent
8. Liability Disclaimer
Pikola.AI disclaims all liability for any inaccuracies, data breaches, misuse of the platform, or regulatory non-compliance. Users assume all responsibility for ensuring their use of the service complies with applicable laws and regulations.
9. Dispute Resolution
- Any disputes will be resolved through binding arbitration
- The governing jurisdiction shall be the United States
- Users waive the right to participate in class-action lawsuits
10. General Provisions
- Pikola.AI reserves the right to update these Terms and Conditions at any time
- Users will be notified of material changes that affect their subscription or usage
- Continued use after changes constitutes acceptance of revised terms
For any questions regarding these Terms and Conditions, please contact us.